Chawton House gardens will reopen on Saturday 4 July and we are so excited to be able to welcome you back! The House and Library are closed until further notice.
Garden reopening guidance for visitors
The gardens will be open from 11am to 4.30pm every day but all entry must be booked in advance online.
The safety of our visitors, staff and volunteers is always our number one priority. In order to reopen we need all visitors to follow and keep to our strict social distancing rules.
Government guidelines on social distancing must be followed at all times.
If you would like to visit please read on for all our regulations and what to expect on your day out.
How to book to visit the garden
Following the government guidelines, all entry to the garden must be by pre-booking, unfortunately if you have not pre-booked we cannot allow entry. Tickets will be released every fortnight.
- All valid pass holders will be required to book their entry online. When you book your slot, select your pass-type from the options. For more information, please see below. You must show your pass on arrival, or your booking will not be valid.
- For new visitors, you can visit the gardens on a £6 day ticket, which is valid only for the day of booking.
- Alternatively, we offer a very reasonable annual ticket at £10 for adults (concession rates are listed here), which will be valid for one year from the date of your first visit. The annual ticket includes entry to the house, which you will be able to take advantage of once we fully reopen.
- There is no charge for children under 6 but, to help us control numbers and maintain safety for all, we ask that you book a place for all children over the age of 1. Select the relevant tickets during the booking process.
- The Old Kitchen Tearoom will be open for takeaways only. Click here if you would like to pre-order ready for your arrival.
To help with social distancing, each day is split into two time slots:
Morning (11:00am – 2:00pm)
Afternoon (2:00pm – 4:30pm)
Tickets will be released every two weeks.
You are welcome to arrive anytime within your booked time slot and stay as long as you like. For the afternoon slot, last entry is strictly 4pm. The car park closes and the site is locked at 5pm.
We will not be offering refunds on tickets but please let us know if you can no longer visit at your allotted time so that we can offer it to others. Annual ticket-holders will be able to re-schedule their slot without extra charge.
**Please note, to contribute to the government’s Track and Trace system, we will be collecting and storing visitors’ data for 21 days.
INFORMATION FOR PASS-HOLDERS
All pass holders will be required to book their entry online. Follow the links and select your pass-type from the options. You must show your pass on arrival, or your booking will not be valid.
Due to the prolonged closure period, we have extended the validity period for annual tickets. Annual tickets with a date stamp of 24 March 2019 onwards will be accepted for entry.
We continue to offer free entry to our neighbours living in Chawton and Farringdon, please contact us on email@example.com if you require a pass. You will need to pre-book your entry in advance online.
Historic Houses Members
Historic Houses members are welcome to visit for free as part of their membership. Book online in advance and select ‘Historic Houses’ as your ticket-type. IMPORTANT: you will need to email firstname.lastname@example.org with your membership number(s) ahead of your visit.
National Art Pass Holders
National Art Pass members are welcome to visit for half price as part of their membership. Book online in advance and select ‘Art Fund’ as your ticket-type. You will need to show your membership card to gain admission.
Gardeners’ World 2for1 Cardholders
Gardeners’ World Cardholders are welcome to visit on the 2for1 offer (valid on annual tickets only). Book online in advance and select ‘Gardeners’ World’ as your ticket-type. You will need to show your card to gain admission.
Parking is available on the main road. The dead end car park (operated by Chawton Parish Council) is temporarily closed. There is another car park in the village (opposite Jane Austen’s House). Both car parks which is free of charge.
There are some accessible parking spaces behind Chawton House, please contact us on 01420541010 or email@example.com to let us know if you require these at the time of your booking.
Park your car as normal, taking care around others. Tickets will be checked at an admissions desk located in the porch outside the front entrance to the house, please keep left as you head up the driveway.
If there is a queue to the admissions desk please keep 2 metres away from others. Markers on the ground will help you to keep your distance.
When it is your turn, you will be called forward by a member of staff. Please have your name and any relevant membership cards or passes ready. To minimise contact, our staff will not take these from you so please show them at a distance.
Once you have been admitted, please follow the one-way route around the gardens marked by arrows. Hand sanitiser is available at the entrance and in the walled garden. Please be mindful that we are a charity and supplies are limited so only take what you need.
Once out in the gardens enjoy your visit. Our gardener has been working hard during lockdown to make it flourish and now is the perfect time of year to enjoy the scent of the rose garden and the bees buzzing from stem to stem.
Our staff and volunteers will be out and about in the gardens to ensure all visitors are following social distancing guidelines.
If visitors cannot keep to these rules Chawton House will be forced to close. You will take away a source of wellbeing from a community that cares for it and put the future of the charity at risk. Thank you in advance for your cooperation in ensuring you, those around you and Chawton House stays safe.
Dogs are welcome in the gardens but must be kept on a short lead. There is a water bowl in the courtyard if they get thirsty, and dog treats are available from the Old Kitchen Tearoom. We ask all dog owners to clean up after them and use the dog bins provided.
The outside toilets are accessible and will be open for visitors to use at their own risk.
The toilets will be cleaned at the start of each day and hand-washing facilities and sanitiser will be replenished. To allow for safe social distancing, we will only allow one visitor at a time into the ladies toilets – despite their being 3 cubicles. Please queue outside by the markers.
THE OLD KITCHEN TEAROOM & GIFT SHOP
Following current advice the Old Kitchen Tearoom will serve a homemade menu serving lunches, cakes, tea, coffee, cool drinks and ice cream for takeaway only. Download the menu here.
Orders can be placed online in advance, or in person. There will be a table placed in the courtyard for collection of orders. Please maintain a safe social distance from others and stick to the queue markers as needed.
There will be no chairs and tables in the Courtyard. There will be a limited number of seats available on the South Lawn instead, where you are also welcome to bring a rug and have a picnic. You can bring your own food, or order one of our picnic bags and we’ll do the work for you.
The gift shop is in too narrow a space to allow for safe social distancing so we will be opening as a stall into the Courtyard for you to browse a range of gifts, garden goodies and books. You are welcome to explore our online shop in advance and we can fetch what you fancy when you’re here.
Please note: contactless payment is our preferred method, we will not be accepting cash.
For help or further information in planning your visit please contact: firstname.lastname@example.org or telephone: 01420 541010.