COVID-19 UPDATE: FROM May 17 the House, Old Kitchen Tearoom and Gardens are open seven days a week 10am – 4.30pm. Last entry to the house is 3.30pmClick here to book your tickets
What are we doing to keep visitors safe?
At Chawton House, the safety of our visitors, volunteers and staff is of paramount concern. Here are the steps we are taking in order to ensure this happens:
There is timed ticket entry to the House, available for pre-booking online, split into 15 minute slots
Masks must be worn in the House unless you are medically exempt
Screens have been put up at all points of transactions
Visitors must use the Track and Trace app or leave their details with staff members
We have introduced enhanced cleaning regimes in the House and Old Kitchen Tearoom
The Old Kitchen Tearooms menus are paper and for single-use per customer
There are hand sanitising stations at key points across the site
There is a one-way system throughout the House, marked on the map
Ventilation throughout the House is improved through open doors and windows
Staff and volunteers are practicing social distancing
Staff are encouraged to make use of lateral flow covid tests
The House, Old Kitchen Tearoom, Gardens and Parkland Pantry are open seven days a week, 10am-4:30pm. Last entry to the House is 3.30pm.
To book your ticket to visit Chawton House, please click here.
(c) Claire Lewis Photography
Visiting the House:
The house is open from 10am-4:30pm, with last entry at 3:30, and 15 minute time slots for entry throughout the day. Tickets for each time slot are limited to help with social distancing.
Visitors can only visit in groups of up to 6 people (unless they are visiting as a household or support bubble which is larger than six).
All valid pass holders will be required to book their entry online. When you book your slot, select your pass-type from the options. For more information, please see below. You must show your pass on arrival, or your booking will not be valid.
For new visitors, you can visit on a very reasonable annual ticket at £10 for adults, which will be valid for one year from the date of your first visit. The annual ticket includes entry to the House and Gardens.
There is no charge for children under 6 but they need to be booked in so please select the Free Under 6s ticket option during the booking process.
Government guidelines on social distancing must be followed at all times.
All visitors to the house and tearoom must either use the NHS track and trace app or agree to leave their contact details with the Chawton House team.
Face coverings must be worn when inside the House unless you are except for medical reasons. If you do not wish to disclose your state of health, please do consider wearing a Sunflower Lanyard, which denotes a hidden disability.
Visiting the Gardens:
All valid pass holders are requested to book their entry online. When you book your slot, select your pass-type from the options. For more information, please see below. You must show your pass at the admissions point on arrival, or your booking will not be valid.
For new visitors, you can visit the gardens on a £6 day ticket, which is valid only for the day of booking.
Alternatively, we offer a very reasonable annual ticket at £10 for adults (concession rates are listed here), which will be valid for one year from the date of your first visit. The annual ticket includes entry to the House
There is no charge for children under 6 but to help us control numbers and maintain safety for all, we ask that you book a place for all children. Select the relevant tickets during the booking process.
The Parkland Pantry will be open for takeaways.
To help with social distancing, each day is split into two time slots:
Arrival between 10:00am – 1:00pm
Arrival between 1:00pm – 3:30pm
You are welcome to arrive anytime within your booked time slot and stay as long as you like. For the afternoon slot, last entry is strictly 4pm. The car park closes and the site is locked at 5pm.
We will not be offering refunds on tickets but please let us know if you can no longer visit at your allotted time so that we can offer it to others. Annual ticket-holders will be able to re-schedule their slot without extra charge.
**Please note,to contribute to the government’s Track and Trace system, we will be collecting and storing visitors’ data for 21 days.
INFORMATION FOR PASS-HOLDERS
All pass holders will be required to book their entry online. Follow the links and select your pass-type from the options. You must show your pass on arrival, or your booking will not be valid.
Due to the prolonged closure period, we have extended the validity period for annual tickets. Annual tickets with a date stamp of 24 March 2019 onwards will be accepted for entry.
We continue to offer free entry to our neighbours living in Chawton and Farringdon, please contact us on email@example.com if you require a pass. You will need to pre-book your entry in advance online.
Historic Houses Members
Historic Houses members are welcome to visit for free as part of their membership. Book online in advance and select ‘Historic Houses’ as your ticket-type. IMPORTANT: you will need to email firstname.lastname@example.org with your membership number(s) ahead of your visit.
National Art Pass Holders
National Art Pass members are welcome to visit for half price as part of their membership. Book online in advance and select ‘Art Fund’ as your ticket-type. You will need to show your membership card to gain admission.
Gardeners’ World 2for1 Cardholders
Gardeners’ World Cardholders are welcome to visit on the 2for1 offer (valid on annual tickets only). Book online in advance and select ‘Gardeners’ World’ as your ticket-type. You will need to show your card to gain admission.
Hampshire Top Attractions voucher
We offer a “buy one get one half price” discount to anyone who brings a Hampshire Top Attractions voucher with them to Chawton House. You can get a voucher on the Hampshire Top Attractions website.
Free parking is available on the main road when the dead end car park (operated by Chawton Parish Council) is closed. Please drive through the village to get as close as you can to the bottom of our driveway.
There is another car park in the village (opposite Jane Austen’s House). Both car parks are free of charge.
There are some accessible parking spaces behind Chawton House, please contact us on 01420541010 or email@example.com to let us know if you require these at the time of your booking.
Park your car as normal, taking care around others. Tickets will be checked at an admissions desk located on the driveway.
If there is a queue to the admissions deskplease keep 2 metres away from others.
When it is your turn, you will be called forward by a member of staff. Please have your name and any relevant membership cards or passes ready. To minimise contact, our staff will not take these from you so please show them at a distance.
Once you have been admitted, please follow the one-way route marked by arrows. Hand sanitiser is available. Please be mindful that we are a charity and supplies are limited so only take what you need.
If visitors cannot keep to these rules Chawton House will be forced to close. You will take away a source of wellbeing from a community that cares for it and put the future of the charity at risk. Thank you in advance for your cooperation in ensuring you, those around you and Chawton House stays safe.
Dogs are welcome in all outside areas but must be kept on a short lead. There is a water bowl in the courtyard if they get thirsty, and dog treats are available from the Old Kitchen Tearoom.We ask all dog owners to clean up after them and use the dog bins provided.
The outside toilets are accessible and will be open for visitors to use at their own risk.
The toilets will be cleaned at the start of each day and hand-washing facilities and sanitiser will be replenished. To allow for safe social distancing, we will only allow one visitor at a time into the ladies toilets – despite their being 3 cubicles. Please queue outside by the markers.
THE OLD KITCHEN TEAROOM
The Old Kitchen Tearoom and Courtyard are now open and will be operating a table service with visitors able to order food and drinks on a first come first serve basis. Please note, indoor diners are restricted to groups of 6 and all visitors to the house and tearoom must either use the NHS track and trace app or agree to leave their contact details with the Chawton House team.
You will be able to purchase food and drink for takeaway at the Parkland Pantry, outside the Chawton House gates. See below for details.