COVID-19 UPDATE: WE ARE VERY SAD THAT, FOLLOWING THE LATEST ANNOUNCEMENT, WE WILL HAVE TO CLOSE THE HOUSE FROM THE 5TH NOVEMBER TO THE 3RD DECEMBER.
HOWEVER, WE ARE ABLE TO KEEP THE GARDENS OPEN FROM WEDNESDAY TO SUNDAY. PRE-BOOKING IS PREFERABLE BUT ON THE DAY WALK-IN SLOTS ARE ALSO AVAILABLE. CLICK HERE TO BOOK. WE WILL BE OPERATING A TAKEAWAY TEAROOM FROM THE PARKLAND PANTRY – LOCATED OPPOSITE ST NICHOLAS CHURCH.
As per the latest guidelines, you can visit outdoor public places with the people you live with, your support bubble, or 1 person from another household (children under school age, as well as those dependent on round-the-clock care, such as those with severe disabilities, who are with their parents will not count towards the limit on two people meeting outside).
The safety of our visitors, staff and volunteers is always our number one priority. In order to reopen we need all visitors to follow and keep to our strict social distancing rules.
Government guidelines on social distancing must be followed at all times.
If you would like to visit please read on for all our regulations and what to expect on your day out.
The House will be closed from Thursday 5th November to Wednesday 2nd December 2020.
The Gardens will be open during November on Wednesdays to Sundays
(c) Claire Lewis Photography
From November the Gardens will be open on Wednesdays to Sundays.
All valid pass holders are requested to book their entry online. When you book your slot, select your pass-type from the options. For more information, please see below. You must show your pass at the admissions point on arrival, or your booking will not be valid.
For new visitors, you can visit the gardens on a £6 day ticket, which is valid only for the day of booking.
Alternatively, we offer a very reasonable annual ticket at £10 for adults (concession rates are listed here), which will be valid for one year from the date of your first visit. The annual ticket includes entry to the House so can be used when the House re-opens.
There is no charge for children under 6 but, to help us control numbers and maintain safety for all, we ask that you book a place for all children over the age of 1. Select the relevant tickets during the booking process.
The Parkland Pantry will be open for takeaways. Click here if you would like to pre-order ready for your arrival.
To help with social distancing, each day is split into two time slots:
Morning (11:00am – 2:00pm)
Afternoon (2:00pm – 3:30pm)
Tickets will be released every month.
You are welcome to arrive anytime within your booked time slot and stay as long as you like. For the afternoon slot, last entry is strictly 3pm. The car park closes and the site is locked at 4pm.
We will not be offering refunds on tickets but please let us know if you can no longer visit at your allotted time so that we can offer it to others. Annual ticket-holders will be able to re-schedule their slot without extra charge.
**Please note,to contribute to the government’s Track and Trace system, we will be collecting and storing visitors’ data for 21 days.
INFORMATION FOR PASS-HOLDERS
All pass holders will be required to book their entry online. Follow the links and select your pass-type from the options. You must show your pass on arrival, or your booking will not be valid.
Due to the prolonged closure period, we have extended the validity period for annual tickets. Annual tickets with a date stamp of 24 March 2019 onwards will be accepted for entry.
We continue to offer free entry to our neighbours living in Chawton and Farringdon, please contact us on email@example.com if you require a pass. You will need to pre-book your entry in advance online.
Historic Houses Members
Historic Houses members are welcome to visit for free as part of their membership. Book online in advance and select ‘Historic Houses’ as your ticket-type. IMPORTANT: you will need to email firstname.lastname@example.org with your membership number(s) ahead of your visit.
National Art Pass Holders
National Art Pass members are welcome to visit for half price as part of their membership. Book online in advance and select ‘Art Fund’ as your ticket-type. You will need to show your membership card to gain admission.
Gardeners’ World 2for1 Cardholders
Gardeners’ World Cardholders are welcome to visit on the 2for1 offer (valid on annual tickets only). Book online in advance and select ‘Gardeners’ World’ as your ticket-type. You will need to show your card to gain admission.
Hampshire Top Attractions voucher
We offer a “buy one get one half price” discount to anyone who brings a Hampshire Top Attractions voucher with them to Chawton House. You can get a voucher on the Hampshire Top Attractions website.
Free parking is available on the main road when the dead end car park (operated by Chawton Parish Council) is closed. Please drive through the village to get as close as you can to the bottom of our driveway.
There is another car park in the village (opposite Jane Austen’s House). Both car parks are free of charge.
There are some accessible parking spaces behind Chawton House, please contact us on 01420541010 or email@example.com to let us know if you require these at the time of your booking.
Park your car as normal, taking care around others. Tickets will be checked at an admissions desk located on the driveway.
If there is a queue to the admissions deskplease keep 2 metres away from others. Markers on the ground will help you to keep your distance.
When it is your turn, you will be called forward by a member of staff. Please have your name and any relevant membership cards or passes ready. To minimise contact, our staff will not take these from you so please show them at a distance.
Once you have been admitted, please follow the one-way route marked by arrows. Hand sanitiser is available. Please be mindful that we are a charity and supplies are limited so only take what you need.
If visitors cannot keep to these rules Chawton House will be forced to close. You will take away a source of wellbeing from a community that cares for it and put the future of the charity at risk. Thank you in advance for your cooperation in ensuring you, those around you and Chawton House stays safe.
Dogs are welcome in all outside areas but must be kept on a short lead. There is a water bowl in the courtyard if they get thirsty, and dog treats are available from the Old Kitchen Tearoom.We ask all dog owners to clean up after them and use the dog bins provided.
The outside toilets are accessible and will be open for visitors to use at their own risk.
The toilets will be cleaned at the start of each day and hand-washing facilities and sanitiser will be replenished. To allow for safe social distancing, we will only allow one visitor at a time into the ladies toilets – despite their being 3 cubicles. Please queue outside by the markers.
THE OLD KITCHEN TEAROOM
The Tearoom will be closed from 5th November to the 2nd December.
You will be able to purchase food and drink for takeaway at the Parkland Pantry, outside the Chawton House gates. See below for details.
Serving a selection of hot and cold drinks, cakes and light lunches. Orders can be placed online in advance, or in person. Please maintain a safe social distance from others and stick to the queue markers as needed. There will be no chairs and tables as we are limited to takeaway only at this time.
The gift shop will be closed from 5th November to 2nd December but you can still shop online!