COVID-19 UPDATE: From Monday 14 September, visitors can only visit in groups of up to 6 people (unless they are visiting as a household or support bubble which is larger than six).

From September the House will be open from Wednesdays to Sundays, with a small capacity for dine-in available in the Old Kitchen Tearoom on Mondays – Fridays. On Mondays and Tuesdays we will continue to offer the Great Hall for dine-in lunches and cream teas.

The Gardens will continue to be open 7 days a week, with a takeaway service running from the Old Kitchen Tearoom for ticket-holders, see below for booking information.

The safety of our visitors, staff and volunteers is always our number one priority. In order to reopen we need all visitors to follow and keep to our strict social distancing rules.

Government guidelines on social distancing must be followed at all times. 

If you would like to visit please read on for all our regulations and what to expect on your day out.

How to book to visit the House

Following the government guidelines, pre-booking is the preferred method for entry to the House.  Tickets will be released every fortnight.

  • All valid pass holders will be required to book their entry. When you book your slot, select your pass-type from the options. For more information, please see below. You must show your pass on arrival, or your booking will not be valid.
  • For new visitors, you can visit the House and Gardens on our £10 annual ticket, which is valid for 1 year from the day of booking.
  • Slots will be available in 30 minutes intervals. Each interval will have a maximum of ten people and must be for households, social bubbles or household groups known to each other.
  • Following latest guidance, we will not be allowing entry without a face covering.
  • The Old Kitchen Tearoom is open for takeaways from the courtyard seven days a week – click here if you would like to pre-order takeaway ready for your arrival.  
  • From September onwards, we will continue operating a dine-in menu in the Great Hall on Mondays and Tuesdays when the House is closed. The Old Kitchen Tearoom will offer limited capacity for dine-in from Mondays to Wednesdays. Click here to make a reservation.

Tickets will be released every two weeks.

Please arrive promptly for your entry so that we can maintain social distancing. If you are late you may be asked to wait for others to vacate the room ahead.

As these are annual tickets, we will not be offering refunds but please let us know if you can no longer visit at your allotted time so that we can offer it to others. You will be able to re-schedule your slot without extra charge by booking under the option ‘I have an annual ticket’.

**Please note, to contribute to the government’s Track and Trace system, we will be collecting and storing visitors’ data for 21 days.

How to book to visit the garden

(c) Claire Lewis Photography

The Gardens continue to be open to visitors 7 days per week.

  • All valid pass holders are required to book their entry online. When you book your slot, select your pass-type from the options. For more information, please see below. You must show your pass on arrival, or your booking will not be valid.
  • For new visitors, you can visit the gardens on a £6 day ticket, which is valid only for the day of booking.
  • Alternatively, we offer a very reasonable annual ticket at £10 for adults (concession rates are listed here), which will be valid for one year from the date of your first visit. The annual ticket includes entry to the House (although this must be pre-booked separately as per the above information).
  • There is no charge for children under 6 but, to help us control numbers and maintain safety for all, we ask that you book a place for all children over the age of 1. Select the relevant tickets during the booking process.
  • The Old Kitchen Tearoom will be open for takeaways. Click here if you would like to pre-order ready for your arrival. 
  • **Please note** If you have a House booking you do not need to book the gardens separately as you can explore them at your leisure once you have arrived.

To help with social distancing, each day is split into two time slots:

Morning (11:00am – 2:00pm)

Afternoon (2:00pm – 4:30pm)

Tickets will be released every two weeks.

You are welcome to arrive anytime within your booked time slot and stay as long as you like. For the afternoon slot, last entry is strictly 4pm. The car park closes and the site is locked at 5pm.

We will not be offering refunds on tickets but please let us know if you can no longer visit at your allotted time so that we can offer it to others. Annual ticket-holders will be able to re-schedule their slot without extra charge.

**Please note, to contribute to the government’s Track and Trace system, we will be collecting and storing visitors’ data for 21 days.

INFORMATION FOR PASS-HOLDERS

All pass holders will be required to book their entry online. Follow the links and select your pass-type from the options. You must show your pass on arrival, or your booking will not be valid.

Annual Tickets

Due to the prolonged closure period, we have extended the validity period for annual tickets. Annual tickets with a date stamp of 24 March 2019 onwards will be accepted for entry.

Neighbour Passes

We continue to offer free entry to our neighbours living in Chawton and Farringdon, please contact us on info@chawtonhouse.org if you require a pass. You will need to pre-book your entry in advance online.

Historic Houses Members

Historic Houses members are welcome to visit for free as part of their membership. Book online in advance and select ‘Historic Houses’ as your ticket-type. IMPORTANT: you will need to email historichouses@chawtonhouse.org with your membership number(s) ahead of your visit.

National Art Pass Holders

National Art Pass members are welcome to visit for half price as part of their membership. Book online in advance and select ‘Art Fund’ as your ticket-type. You will need to show your membership card to gain admission.

Gardeners’ World 2for1 Cardholders

Gardeners’ World Cardholders are welcome to visit on the 2for1 offer (valid on annual tickets only). Book online in advance and select ‘Gardeners’ World’ as your ticket-type. You will need to show your card to gain admission.

Chawton House

CAR PARKING 

Free parking is available on the main road when the dead end car park (operated by Chawton Parish Council) is closed. Please drive through the village to get as close as you can to the bottom of our driveway.

There is another car park in the village (opposite Jane Austen’s House). Both car parks are free of charge. 

There are some accessible parking spaces behind Chawton House, please contact us on 01420541010 or info@chawtonhouse.org to let us know if you require these at the time of your booking.   

ON ARRIVAL 

Park your car as normal, taking care around others. Tickets will be checked at an admissions desk located on the driveway.

If there is a queue to the admissions desk please keep 2 metres away from others. Markers on the ground will help you to keep your distance. 

When it is your turn, you will be called forward by a member of staff. Please have your name and any relevant membership cards or passes ready. To minimise contact, our staff will not take these from you so please show them at a distance.  

Once you have been admitted, please follow the one-way route marked by arrows. Hand sanitiser is available. Please be mindful that we are a charity and supplies are limited so only take what you need.  

If visitors cannot keep to these rules Chawton House will be forced to close. You will take away a source of wellbeing from a community that cares for it and put the future of the charity at risk. Thank you in advance for your cooperation in ensuring you, those around you and Chawton House stays safe. 

DOGS 

Dogs are welcome in all outside areas but must be kept on a short lead. There is a water bowl in the courtyard if they get thirsty, and dog treats are available from the Old Kitchen Tearoom. We ask all dog owners to clean up after them and use the dog bins provided. 

TOILETS

The outside toilets are accessible and will be open for visitors to use at their own risk.

The toilets will be cleaned at the start of each day and hand-washing facilities and sanitiser will be replenished. To allow for safe social distancing, we will only allow one visitor at a time into the ladies toilets – despite their being 3 cubicles. Please queue outside by the markers.

THE OLD KITCHEN TEAROOM 

Monday-Friday 11:00-3:00pm Dine-in in the Old Kitchen Tearoom 

In September, we will be offering a dine-in option in the Old Kitchen Tearoom Mondays to Fridays and in the Great Hall on Mondays and Tuesdays. Tables are for a maximum of 4 people and must be reserved in advance. To allow for safe social distancing, spaces are limited so book early to avoid disappointment.

Download the menu here.

The Old Kitchen Tearoom will also be serving a takeaway service with homemade menu serving lunches, cakes,  tea, coffee, cool drinks and ice cream for takeaway seven days a week.

Orders can be placed online in advance, or in person. There will be a table placed in the courtyard for collection of orders. Please maintain a safe social distance from others and stick to the queue markers as needed. There will be no chairs and tables in the Courtyard. There will be a limited number of seats available on the South Lawn instead, where you are also welcome to bring a rug and have a picnic. You can bring your own food, or order one of our picnic bags and we’ll do the work for you.

GIFT SHOP

The gift shop is open as a stall into the Courtyard for you to browse a range of gifts, garden goodies and books. You are welcome to explore our online shop in advance and we can fetch what you fancy when you’re here.

Please note: contactless payment is our preferred method, we will not be accepting cash.

DIRECTIONS

Map and directions

For help or further information in planning your visit please contact: info@chawtonhouse.org or telephone: 01420 541010.