VISITOR INFORMATION: We reopen on 1st December.Click here to book your tickets! Please note, we are closed 6th, 7th, 13th, 14th, 24th – 26th December.
What are we doing to keep visitors safe?
We look forward to welcoming you all to Chawton House as usual, but we will continue to prioritise the safety of our visitors, volunteers and staff.
For a better and more relaxed visitor experience and guaranteed entry to the house, we are keeping our pre-booking system in place and encouraging social distancing as well as the use of hand sanitisers.
Face coverings must be worn indoors (unless you have a medical exemption), in order to reduce the risk of infection and to protect the most vulnerable, our volunteers and our staff. We rely on a team of dedicated volunteers as well as a very small team of staff to keep our doors open.
Please see below for more information on how we will continue to do our best to keep you all safe. Thank you so much for your support and we look forward to welcoming you all to Chawton House.
Pre-booked timed entry to the House, split into 15 minute slots. Pre-booking online closes at midnight but we also have walk-up tickets available on the day. For half term and bank holidays, we recommend that you book in advance to avoid disappointment
Visitors are encouraged to use the Track and Trace app or leave their details with staff members
We have introduced enhanced cleaning regimes in the House and Old Kitchen Tearoom
The Old Kitchen Tearooms menus are paper and for single-use per customer
There are hand sanitising stations at key points across the site
Ventilation throughout the House is improved through open doors and windows
Staff and volunteers are practicing social distancing
Staff are encouraged to make use of lateral flow covid tests
Please note, we are closed 6th, 7th, 13th, 14th and 24th-26th December.
All visitors must check in at our box office (located halfway up the drive) and show their booking/pass on arrival.
(c) Claire Lewis Photography
We will not be offering refunds on tickets but please let us know if you can no longer visit at your allotted time so that we can offer it to others. Annual ticket-holders will be able to re-schedule their slot without extra charge.
INFORMATION FOR PASS-HOLDERS
All pass holders will be required to book their house entry online. Follow the links and select your pass-type from the options. You must show your pass on arrival, or your booking will not be valid.
For new visitors, you can visit on a very reasonable annual ticket at £10 for adults, which will be valid for one year from the date of your first visit. There is no charge for children under 6. Please see concession list here.
We continue to offer free entry to our neighbours living in Chawton and Farringdon, please contact us on email@example.com if you require a pass. You will need to pre-book your entry in advance online.
Historic Houses Members
Historic Houses members are welcome to visit for free as part of their membership. Book online in advance and select ‘Historic Houses’ as your ticket-type. IMPORTANT: you will need to email firstname.lastname@example.org with your membership number(s) ahead of your visit.
National Art Pass Holders
National Art Pass members are welcome to visit for half price as part of their membership. Book online in advance and select ‘Art Fund’ as your ticket-type. You will need to show your membership card to gain admission.
Gardeners’ World 2for1 Cardholders
Gardeners’ World Cardholders are welcome to visit on the 2for1 offer (valid on annual tickets only). Book online in advance and select ‘Gardeners’ World’ as your ticket-type. You will need to show your card to gain admission.
Hampshire Top Attractions voucher
We offer a “buy one get one half price” discount to anyone who brings a Hampshire Top Attractions voucher with them to Chawton House. You can get a voucher on the Hampshire Top Attractions website.
Free parking is available on the main road when the dead end car park (operated by Chawton Parish Council) is closed. Please drive through the village to get as close as you can to the bottom of our driveway.
There is another car park in the village (opposite Jane Austen’s House). Both car parks are free of charge.
There are some accessible parking spaces behind Chawton House, please contact us on 01420541010 or email@example.com to let us know if you require these at the time of your booking.
Park your car as normal, taking care around others. Tickets will be checked at an admissions desk located on the driveway.
If there is a queue to the admissions deskplease keep 2 metres away from others.
When it is your turn, you will be called forward by a member of staff. Please have your name and any relevant membership cards or passes ready. To minimise contact, our staff will not take these from you so please show them at a distance.
Once you have been admitted, please follow the one-way route marked by arrows. Hand sanitiser is available. Please be mindful that we are a charity and supplies are limited so only take what you need.
Thank you in advance for your cooperation in ensuring you, those around you and Chawton House stays safe.
Dogs are welcome in all outside areas but must be kept on a short lead. There is a water bowl in the courtyard if they get thirsty, and dog treats are available from the Old Kitchen Tearoom.We ask all dog owners to clean up after them and use the dog bins provided.
The outside toilets are accessible and will be open for visitors to use at their own risk.
The toilets will be cleaned at the start of each day and hand-washing facilities and sanitiser will be replenished. To allow for safe social distancing, we will only allow one visitor at a time into the ladies toilets – despite their being 3 cubicles. Please queue outside by the markers.
THE OLD KITCHEN TEAROOM
The Old Kitchen Tearoom and Courtyard are now open and will be operating a table service with visitors able to order food and drinks on a first come first serve basis. Please note, indoor diners are restricted to groups of 6. We offer seating for larger groups in our Courtyard.
You will be able to purchase food and drink for takeaway at the Parkland Pantry, outside the Chawton House gates. See below for details.