Delivery information
All our orders are shipped via Royal Mail.
Shipping costs (including postage and packaging) is calculated by weight and size. Please view your basket before checkout to view the shipping cost.
Please note that we are a small team and whilst we always aim to dispatch orders within two days of receipt (not including weekends or bank holidays), it may take longer during busy periods.
UK Shipping
Once your order has been processed and completed by us, it will be dispatched using Standard UK Delivery.
Prices
Large Letter – Up to £2.50
Small Parcel – £3.99
Medium Parcel (up to 2kg) – £5.50
Delivery time is estimated to be between 2 – 3 working days, including Saturdays.
International Shipping
International orders are sent via International Standard Delivery.
*Please note that due to updated GPSR Regulations, we are currently unable to ship to the EU and Northern Ireland. Rest of the World orders are not affected.*
Delivery time for Europe estimated between 3-5 working days, rest of the world 6-7 working days.
Shipping exceptions
Please note that we do not deliver to PO boxes.
There may be some territories which are restricted by Royal Mail. These will be reviewed and updated regularly.
Customs
There may be local duty and/or taxes payable on goods delivered outside the UK. Chawton House is not responsible for paying these charges.
Discounts
Discounts and voucher codes may not be used in conjunction with any other offer.
Exchange rates
All payments and refunds are made in pound sterling and we are not responsible for fluctuations in foreign exchange rates.
Page Reviewed: January 2024